Warranty Matters™
$139.95
Audit Awareness & Appeal Guide
How to avoid, prepare for and appeal a manufacturer's warranty audit.
—What the factory doesn't want you to know—
This guide will take you step-by-step through typical audit procedures
and provide sound advice on...
 | Maintaining Acceptable
Standards to Avoid an Audit |
|
| What to do if you Become an
Audit Target |
|
| Pre-Audit Guidelines and
Checklist |
|
| Different Audit Types |
|
| The Audit Process - Start to
Finish |
|
| Possible Chargeback Categories |
|
| Reacting to Accusations of
Fraud |
|
| The Appeal Process |
|
| Appeal Strategy |
|
Quite simply, there is no
other Guide of its kind on the market today.
All manufacturers have varying methods of deciding who to audit, means
of performing the audit and limits to audit appeals. Many rules remain
unpublished by the manufacturers and leave the dealership to fend for
themselves. This Guide can level the playing field.
This Guide cuts through the maze of confusion and offers clear, sound
advice to reduce exposure and possibly save the dealership thousands
of dollars in unexpected audit chargebacks.
Written and designed by nationally known warranty compliance expert,
David Henson, the Guide contains 30 years practical experience and
suggestions that have never before been published.
Read an excerpt from the Audit Awareness & Appeal
Guide
To order your copy of The Audit
Awareness & Appeal Guide for only
$139.95 each, email us at sales@warrantymatters.com
with
any questions, or complete the On-line order form
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Matters Home Page
