Audit Awareness & Appeal Seminars
Warranty Matters
is happy to announce another
Audit Awareness & Appeal Seminar
How to avoid, prepare for
and appeal a manufacturer's audit.
What the factory doesn't want you to know!
This one-of-a-kind Seminar is being presented by one of the most
highly-respected professionals in the in automotive industry.
David has more than 36 years' experience
with warranty administration and audit proceedings
and will address issues that offer dealers a unique
insight into the inner workings of a corporate warranty audit.
Presented in an interactive format and addressing
audits of all types and all manufacturers, you will learn the
tips and tricks that can literally save your dealership
tens of thousands of dollars in a
corporate warranty audit.
Next Audit Seminar:
Metairie, Louisiana
Thursday, October 7, 2010
Holiday Inn Metairie New Orleans Airport
2261 North Causeway Blvd.
Metairie, Louisiana 70001
Click Here for
Registration/Information Form
These one-day Seminars Address:
·
What Triggers an Audit
· The
Two-Headed Monster
· Avoiding
the Iceman
· So, You're
Going to be Audited Anyway?
· Pre-Audit
Checklist
· What You
Can Expect - The Opening Meeting
· Different
Audit Types
· The Audit
Process
· Chargeback
Categories
· Reacting
to the "F" Word
· The
Closing Meeting
· It's
Finally Over - Or is it?
· Post-Audit
Procedures
· The Appeal
Process
· Appeal
Strategy
This Seminar format is ideal for All Vehicle Lines::
Dealer Principals
Service Directors
Advanced Warranty Administrators
Corporate Comptrollers
Dealership Attorneys
Sorry, no Media or Factory Personnel Allowed
Click Here for Registration Form (Must Fax In)
Contact us for more information